Better instructions. Better outcomes.

Most patients forget the majority of what they're told before they even reach the car park. Bilby gives them a clear, personalised plan to follow so your clinical work actually sticks.

Better instructions. Better outcomes.

Most patients forget the majority of what they're told before they even reach the car park. Bilby gives them a clear, personalised plan to follow so your clinical work actually sticks.

How it works for clinicians

1

Capture the consultation

Bilby listens as you consult and automatically builds a structured treatment plan from your conversation. No extra admin, no dictating after hours.

2

Send it to your patient

Share a personalised plan instantly via secure link. Automated reminders keep your patient informed and on track without any follow up from you.

3

See how they're going

Track task completion in real time and get notified when a patient falls behind, so you can intervene early and prevent avoidable setbacks.

How it works for patients

1

Access their plan instantly

Patients receive a secure link to their treatment plan straight away. No app download required, no login friction.

2

Follow clear, step by step guidance

Instructions, reminders, and resources all in one place. Easy to understand, easy to act on.

3

Stay supported with rich resources

Videos, images, and guides bring care instructions to life so patients feel confident managing their own health.

The consultation gap is costing everyone.

The consultation gap is costing everyone.

Patients forget fast

Most patients forget the majority of what they're told before they even get home, leading to missed steps and poor adherence.

Patients forget fast

Most patients forget the majority of what they're told before they even get home, leading to missed steps and poor adherence.

24% of surgeries cancelled

Every year, with a significant proportion tied to miscommunication and inadequate patient preparation.

1 in 4 hospital admissions

Are linked to poor treatment adherence and patients not following through on care instructions.

1 in 4 hospital admissions

Are linked to poor treatment adherence and patients not following through on care instructions.

Seamless support

From early consultation through surgery and post-operative care, we're with you at every step of your recovery.

Seamless support

From early consultation through surgery and post-operative care, we're with you at every step of your recovery.

The numbers behind the problem.

75%

75%

Of what's discussed in a consultation is forgotten by the patient before they get home.

Of what's discussed in a consultation is forgotten by the patient before they get home.

1 in 4

1 in 4

Hospital admissions are linked to poor treatment adherence and missed care steps.

Hospital admissions are linked to poor treatment adherence and missed care steps.

24%

24%

Of surgeries are cancelled yearly, with a significant proportion due to miscommunication and inadequate preparation.

Of surgeries are cancelled yearly, with a significant proportion due to miscommunication and inadequate preparation.

Your patients' data is safe with us.

Your patients' data is safe with us.

Bilby is built to meet Australian healthcare privacy standards. Patient data is encrypted end to end, access controls are in your hands, and we maintain detailed audit trails across the platform.

Bilby is built to meet Australian healthcare privacy standards. Patient data is encrypted end to end, access controls are in your hands, and we maintain detailed audit trails across the platform.

Frequently asked questions

What is Bilby?

How long does it take to set up a treatment plan?

Does my patient need to download an app?

Is my patient data stored securely and in Australia?

Does Bilby integrate with my practice management software?

How much does Bilby cost?

Better instructions. Better outcomes.

Better instructions. Better outcomes.