Better instructions. Better outcomes.

Most patients forget the majority of what they're told before they even reach the car park. Bilby gives them a clear, personalised plan to follow so your clinical work actually sticks.

Better instructions. Better outcomes.

Your patients leave with a clear, personalised plan they can actually follow. So the work you do in the consult keeps working after they walk out.

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How it works for clinicians

Capture the consultation

Bilby listens as you consult and automatically builds a structured treatment plan from your conversation. No extra admin, no dictating after hours.

Send it to your patient

Share a personalised plan instantly via secure link. Automated reminders keep your patient informed and on track without any follow up from you.

See how they're going

Track task completion in real time and get notified when a patient falls behind, so you can intervene early and prevent avoidable setbacks.

How it works for patients

Access their plan instantly

Patients receive a secure link to their treatment plan straight away. No app download required, no login friction.

Follow clear, step by step guidance

Instructions, reminders, and resources all in one place. Easy to understand, easy to act on.

Stay supported with rich resources

Videos, images, and guides bring care instructions to life so patients feel confident managing their own health.

The consultation gap is costing everyone.

Patients forget fast

Most patients forget the majority of what they're told before they even get home, leading to missed steps and poor adherence.

Patients forget fast

Most patients forget the majority of what they're told before they even get home, leading to missed steps and poor adherence.

24% of surgeries cancelled

Every year, with a significant proportion tied to miscommunication and inadequate patient preparation.

1 in 4 hospital admissions

Are linked to poor treatment adherence and patients not following through on care instructions.

1 in 4 hospital admissions

Are linked to poor treatment adherence and patients not following through on care instructions.

Seamless support

From early consultation through surgery and post-operative care, we're with you at every step of your recovery.

Seamless support

From early consultation through surgery and post-operative care, we're with you at every step of your recovery.

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The numbers behind the problem.

75%

Of what's discussed in a consultation is forgotten by the patient before they get home.

1 in 4

Hospital admissions are linked to poor treatment adherence and missed care steps.

24%

Of surgeries are cancelled yearly, with a significant proportion due to miscommunication and inadequate preparation.

Your patients' data is safe with us.

Bilby is built to meet Australian healthcare privacy standards. Patient data is encrypted end to end, access controls are in your hands, and we maintain detailed audit trails across the platform.

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Frequently asked questions

What is Bilby?

Bilby is a treatment plan platform that helps clinicians send clear, structured, step-by-step care instructions directly to patients after a consultation.

What is Bilby?

How long does it take to set up a treatment plan?

Most clinicians build a reusable template in under 10 minutes. Once your templates are ready, sending a plan to a patient at the end of a consult takes less than a minute.

How long does it take to set up a treatment plan?

Does my patient need to download an app?

No. Patients receive a link to their treatment plan via email and can access it instantly through their browser. No app download required.

Does my patient need to download an app?

Is my patient data stored securely and in Australia?

Yes. Bilby is built with healthcare-grade security standards and your patient data stays in Australia.

Is my patient data stored securely and in Australia?

Does Bilby integrate with my practice management software?

We're actively building integrations, with MediRecords already in progress. If you're on a different PMS, get in touch and we'll let you know where it sits on our roadmap.

Does Bilby integrate with my practice management software?

How much does Bilby cost?

Bilby is free during early access. We're focused on working closely with clinicians right now and want to make it as easy as possible to get started.

How much does Bilby cost?

Better instructions. Better outcomes.